Practical AI • Custom Software • Integrations

Software for the systems your business depends on.

HiTek helps teams replace manual work, connect disconnected platforms, build internal tools, and apply AI where it creates measurable operational value — without enterprise-agency bloat.

AI workflows that survive real operations

APIs, EDI, CRM, ERP, and data flow

Senior technical judgment from day one

Abstract visualization of connected software systems and business workflows

25+Years building software

Built for Hollywood studios

Fortune 100 clients

Boomi Certified Partner

US patent holder

When to call HiTek

We are a fit when the problem is operational, technical, and business-critical.

Most businesses do not need another generic website vendor. They need someone who can understand the business process, identify the leverage point, and build the software or automation that removes friction.

Picture a team running operations out of inboxes and spreadsheets, where one missed handoff quietly costs a day. That is where we do our best work.

Talk through your workflow problem

Your team relies on spreadsheets, inboxes, or copy/paste work for important operations.
Your CRM, ERP, ecommerce, warehouse, finance, or vendor systems do not stay in sync.
You want to use AI, but need it inside a real workflow — not as a toy chatbot.
You have a platform, app, or integration that needs senior technical cleanup.
You need CTO-level judgment but are not ready for a full-time technical executive.

Practical AI, not theater

AI should earn its place in the workflow.

We build AI into production systems where it saves time, improves decisions, or reduces repetitive work. That usually means integrations, permissions, review steps, logging, and clear failure handling — not just a prompt box.

Think of supplier documents that used to be keyed in by hand, arriving instead as a clean, structured review queue a person can approve with the exceptions flagged.

Document intake and summarization

Turn PDFs, forms, and email attachments into structured review queues.

Internal knowledge search

Give teams answers from trusted docs, policies, tickets, and operational history.

Lead and CRM enrichment

Research, score, and prep records before a human makes the call.

Automated reporting with human review

Draft reports from live data with approvals, audit trails, and exception handling.

Ways to start

Start small, learn fast, build what matters.

Most engagements begin with one focused session: a clear problem, honest trade-offs, and a small first step you can actually ship.

Technical Strategy Session

A focused conversation to clarify the problem, risks, value, and realistic next steps.

System Audit / Rescue Sprint

Review an existing product, workflow, integration, or codebase and stabilize the highest-risk areas.

Build Sprint

A defined software, AI, integration, or internal platform build with practical scope and deliverables.

Fractional Technical Partner

Ongoing senior technical support for roadmap, architecture, vendor oversight, and implementation.

The work we should be talking about first

HiTek is strongest when the problem crosses systems, people, process, and software. We help teams turn unclear operational pain into useful, maintainable technology.

Core offer

Internal Platforms & SaaS Builds

Custom portals, dashboards, franchise systems, and operational software built around how your team actually works.

Useful for

Internal tools
Customer portals
SaaS platforms
Workflow dashboards

Best when the team is outgrowing spreadsheets, generic SaaS, or disconnected portals.

Core offer

AI Workflow Automation

Practical AI systems that reduce manual work: document intake, research, reporting, support triage, enrichment, and agent-assisted operations.

Useful for

AI agents
Human-in-the-loop review
Knowledge search
Automated reporting

Best when AI needs permissions, review steps, logging, and integrations to be useful.

Core offer

Integration & Data Flow

APIs, EDI, Boomi, CRM/ERP sync, and data pipelines that replace copy/paste work and keep business-critical systems aligned.

Useful for

EDI & B2B
API development
CRM/ERP sync
Data automation

Best when orders, inventory, finance, vendors, or customer records need to stay in sync.

Have a critical workflow, disconnected system, or AI idea that needs to become real?

Talk directly with Andrew Erie, CEO of HiTek, about the problem, the trade-offs, and the shortest practical path forward. No bloated discovery process — just senior technical judgment and clear next steps.

Book a Technical Strategy Call Explore services

We are a fit when the problem is operational, technical, and business-critical.

Picture a team running operations out of inboxes and spreadsheets, where one missed handoff quietly costs a day. That is where we do our best work.

Talk through your workflow problem

AI should earn its place in the workflow.

Think of supplier documents that used to be keyed in by hand, arriving instead as a clean, structured review queue a person can approve with the exceptions flagged.